5. A Grievance after Employment

Some grievances could be an indication that the former employee is considering making a claim to a tribunal.  So rather than ignore the grievance, or go back saying that you’re not legally required to investigate it because they have now left, you could look into matters further and (if appropriate) invite the employee to an informal meeting. You can confirm that the formal grievance procedure has not been triggered (as it does not cover former employees), but you can still listen to the complaint and gather information.  You can then decide how to best progress matters.  If the employee is considering making a claim, just being prepared to listen to them could help avoid a claim.  If a complaint can be resolved, then this will avoid a claim. Listening to them…